Logix provides hosted reporting services to thousands of sites worldwide, providing critical insight to enterprises seeking to optimize their production environments. Reports enable IT Managers to make difficult resource allocation decisions regarding bandwidth upgrades, equipment maintenance, and application bandwidth usage. Reports also manage cost by minimizing time spent looking up resource configurations and negotiating carrier downtime credits. Click here for the Logix report catalog.

Teamwork and communication are paramount components of a highly effective management environment. The Logix platform hosts a ticketing solution which allows enterprises and their management partners to closely collaborate on issues, leading to lower trouble resolution times. Downtime is also minimized by the platform’s proactive ticketing feature, where tickets are created during periods of questionable behavior, often preceding catastrophic failure. Ticket actions could email users, execute a remediation script, or notify an automated third party system, such a carrier’s proprietary ticketing system.

Carriers and their customers must work closely together to ensure quick resolution of their circuit problems. The Logix platform has eliminated the space between carriers and their customers by bonding to a variety of carriers’ automated ticketing systems, further decreasing the time spent resolving networking issues. Our platform is the leader in this space, working closely with AT&T and Verizon in designing their automated ticketing system.

Regulatory compliance is expensive enough – avoid additional capital expenditures by offloading your PCI, HIPAA, and SOX audit logs to Logix’s secure hosted environment. The Logix platform will make secure connections into enterprise devices and pull out Syslogs, Eventlogs, Application Logs and any custom metrics required for compliance purposes. This model is secure, flexible, and effective, minimizing the need for enterprises to invest in hardware and their management costs.